FAQ

Why are your prices so low but with high/museum quality?
Oilpainting-store.com specializes in providing museum quality hand painted oil paintings but with lowest cost. That's because oilpainting-store have been did paintings business more than ten years, we are a famous studio in Xiamen China, You buy the art directly from us. No any middle people. Buying from oilpainting-store.com gives you the opportunity to purchase oil paintings at the wholesale price and best quality.

What sizes of painting are you offer? 
However the sizes is decide by customers requiremnt.
Our general sizes are 8*10inch,16*20inch,20*24inch,24*36inch,36*48inch,30*40inch,48*72inch.

How long does it take to get my purchase?Usually, It will take 8-10 days to paint your painting. 4-5 business days to deliver it.

Can I order oil paintings which are not showed in your online catalogues? Yes, just email us the pictures or tell us the size of the painting, then we will do at your request.

How can I pay for my order?
You can make order online by Paypal, it is fast and the best payment way.
*For large order payments (US$1,000+), we advise use bank wire transfer.
*We also support to use Western Union Transfer or T/T.
*We usually request full payment before start to paint order, but regular or long term customers can pay montly even after we done and confirm the paintings quality.

Weight of canvas?
IN  8X10 12X16 16X20 20X24 24X36 30X40 36X48 48X72
KG 0.20    0.40    0.55    0.80     0.95     1.10    1.60     2.00
The picture of Impressionism style should be added 5% of the weight; and the picture drawn by knife should be added 40% of the weight.

What delivery methods do you use?We employ services of such transportation companies, as DHL, FedEx, TNT, UPS,EMS the indubitable leaders in transportation market with immaculate reputation.

How much does my delivery cost?We offer worldwide deliveries,The cost is decide by order amount, the website will automatic calculate your order total weight after you click the cart account center to make payment.
It was Shipped by FedEx, UPS, DHL, TNT,EMS. 4-5 business days to ship.

What if my purchase arrives in damaged state?The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we shall exchange your purchase or shall refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details.

What is your Return Policy?
Oilpainting-store.com has a 30 Day Money Back Guarantee. If you are not completely satisfied with your art you are welcome to return it for a full refund of the purchase price (refund does not include shipping, if applicable).

Why do you sell the paintings unframed?We let the customer choose the frame to match their decoration. Most of the time, the painting can be framed at local frame shop for a lower price than buying paintings that are framed. The flexibility is yours.

Can you create an artwork on commission portrait or painting?
Of course, we can. Professional artists can create any portrait, copy or any other artwork, including sculptures at your request. pls visit our portrait gallery http://www.oilpainting-from-photo.com

Can I get a discount, if I order several articles?
In most cases, we offer a discount, provided that you are already our regular customer or purchase more than 3 articles.

Will their be any import duty or taxes on my painting?
The Harmonized Tariff Schedule of the United States (2000) declares that there is NO import duty on:
1) "Paintings, drawings, and pastels, executed entirely by hand ... framed or not framed" (Heading 9701 & Subheading 9701.10.00);
2) "Original engravings, prints and lithographs, framed or not framed" (Subheading 9702.00.00); & "Original sculptures and statuary, in any material" (Subheading 9703.00.00).

In most countries, hand-painted oil on canvas are duty free. Please contact the Customs Service in your country directly as policies may vary.

I want to purchase a painting, but later. Can you reserve it for me?
Of course, we can reserve this painting for you, just contact us.

Do you sell artworks wholesale?Yes, it is what we doing now. We sell paintings wholesale. 

How is a portrait packed for delivery?
Every artwork is packed manually in ultra strong materials, applying special technologies, and then, rolled in special tube, carefully transported to its destination.